At Shae B Craftin', we understand that you're excited to receive your order. Our team works diligently to process and prepare your items with care. Please allow 3 to 5 business days for your order to be processed before it is shipped.
We offer reliable shipping options to ensure your order reaches you in perfect condition. Once your order is shipped, you will receive a shipping confirmation email with tracking information so you can follow your package's journey to your doorstep.

At Shae B Craftin', your satisfaction is important to us. Please take a moment to review our return and refund policy carefully.

Processing Times

• Our processing times typically range from 5 to 7 business days. This period allows us to prepare your order with care and attention to detail.

Lost or Damaged Items

• In the unfortunate event that your order is lost or arrives damaged, we recommend contacting the postal service directly. Shae B Craftin' is not responsible for lost or damaged items once tracking information has been sent.

Refunds

• Please note that there are no refunds for any reason. All sales are final.

Returns and Exchanges

• We do not accept returns or exchanges, even for damaged items. Once a transaction is complete, it cannot be reversed or altered.

Contacting the Postal Service

• If you encounter any issues with your shipment or delivery, we encourage you to reach out to the postal service for assistance and resolution.

Contact Information

• If you have any questions or need further assistance, please contact our Customer Support team at snbell30@gmail.com. We are here to help and ensure your satisfaction to the best of our ability.

Thank you for choosing Shae B Craftin'. We appreciate your understanding of our policy, and we are committed to providing you with high-quality products and excellent service.