Shipping Policy

At Shae B Craftin, we strive to provide a seamless and efficient shopping experience for our valued customers. Our shipping policy outlines important information regarding shipping rates, delivery times, international shipping, and more.

Processing Time:

  • Orders are typically processed within 3-7 business days (excluding weekends and holidays). This processing time may vary during peak seasons or due to high order volumes.

Shipping Methods and Rates:

  • We offer a variety of shipping options to accommodate your needs, including standard and expedited shipping. The available shipping methods and rates will be displayed during the checkout process.
  • Shipping rates are calculated based on the weight and dimensions of your order, as well as your delivery address.

Estimated Delivery Times:

  • The estimated delivery time depends on your location, the shipping method selected, and any potential delays due to factors beyond our control (e.g., weather, customs, or carrier issues).
  • You will receive a tracking number via email once your order has shipped, allowing you to monitor the progress of your shipment.

International Shipping:

  • Shae B Craftin proudly offers international shipping to many countries. During checkout, you can select your country, and shipping rates and estimated delivery times will be provided.
  • Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the product or shipping costs.

Shipping Address:

  • Please ensure that you provide accurate and complete shipping information during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Restrictions:

  • Some of our products may have shipping restrictions or limitations based on their size, weight, or content. Any such restrictions will be clearly communicated on the product page.

Order Tracking:

  • Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package. You can use this tracking information to monitor the status of your shipment.

Lost or Delayed Shipments:

  • In the rare event that your order is lost or significantly delayed during transit, please contact our customer support team at snbell30@gmail.com. We will work diligently with the shipping carrier to resolve the issue and ensure you receive your order.

Returns Due to Shipping Issues:

  • If you experience any problems with your order due to shipping issues, please refer to our Return Policy for guidance on how to proceed.

At Shae B Craftin, we are committed to providing exceptional customer service and ensuring that your products reach you in a timely and satisfactory manner. If you have any questions or concerns regarding our shipping policy or your specific order, please don't hesitate to contact us at snbell30@gmail.com. We look forward to serving you and ensuring a smooth and enjoyable shopping experience.